Telephone reporting can be done via the numbers listed in the table below. Before contacting one of these numbers, please refer to the frequently asked questions below:
a. Protect your identity
The Exyte Ethics Line call center is operated externally by Deloitte Tipp-offs Anonymous to ensure independence and total anonymity. The availability of the respective hotline contact number is provided in the table with the countries and phone numbers below.
At the beginning of the call – either for live answering or voice mail- you will be prompted to confirm your preferred option of protection of your personal identity. You can choose between the following confidentiality options:
Please inform the operator or leave a message on the voice mail facility e. g. “Please treat this report confidential.”
We would like to encourage you to choose the options “Partially anonymous” or “Confidential” in order to facilitate the investigations of the Exyte Corporate Compliance Team. Your identity will certainly not be disclosed to anyone who is not involved in the investigation process.
b. Describe your case
In order to assist the Exyte Corporate Compliance Team with sufficient information for a meaningful investigation to take place, please refer to the following checklist before making your call:
Please provide as much detail as possible. This will support us in the investigation. Thank you.
After submission of your report to an operator, you will be provided with a reference number. Please diligently write down this reference number and keep it safe.
If you made an anonymous report via voice mail, please call the Exyte Ethics Line at a later stage and speak to an operator to obtain your reference number and feedback. You can also contact Deloitte Tip-offs Anonymous via email (exyte@ethics-line.com) to obtain the reference number and feedback. In this email, please state in the subject line “Feedback requested” and provide the exact time of your call and some details on your case for authentication. Please note that by making use of the email facility, your email address will become known to Deloitte Tip-offs Anonymous, but not to the Exyte Corporate Compliance Team, if not explicitly preferred.
Your report will be translated into English (if necessary) and then be provided to the Exyte Corporate Compliance Team for investigation. The Exyte Corporate Compliance Team may have further questions on the incident and might contact you via Deloitte Tip-offs Anonymous. The contact will be made by either by telephone or email, depending on the contact details you provided. Therefore, we kindly ask you to check your emails from time to time if there is a respective message from Deloitte Tip-offs Anonymous. Please answer this email - either by writing to Deloitte Tip-offs Anonymous to maintain anonymity or by answering to the Exyte Corporate Compliance Team directly (ethics@exyte.net)- since the Exyte Corporate Compliance Team might be dependent on your help.
For further questions regarding telephone reporting, please contact the Deloitte Tip-offs Anonymous team via email (exyte@ethics-line.com) or via telephone by dialing the relevant contact number for your region and select the option to speak to a live operator.
COUNTRY | CONTACT DETAILS | CONDITIONS | AVAILIBILITY & ALLOCATION OF REFERENCE NUMBERS |
All | Email: exyte@ethics-line.com | not applicable |
The service is available 24/7. You can make use of the email facility to raise your concerns in any of the following languages: English, German, French, Dutch, Italian, Spanish, Portuguese, Serbian, Polish, Czech, Russian, Hindi, Turkish, Arabic, Hebrew, Mandarin, Cantonese and Bahasa Malay. Once your report has been received, the Deloitte Report Analyst will provide you with the reference number assigned to the case. |
All | Website: www.tip-offs.com | not applicable |
The service is available 24/7. You can make use of the website facility to raise your concerns in any of the following languages: English, Arabic, German, Russian, Spanish, French, Italian, Dutch, Polish, Portuguese, Mandarin, Turkish, Hebrew and Czech. Once your report has been successfully submitted via the website, you will be provided with a reference number assigned to the case. |
US and Canada | Tollfree – 1-888-414-8731 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Live answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. |
United Kingdom | Tollfree – 0808-189-0076 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Live answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. |
Switzerland | Tollfree – 0-800-897-961 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. German during European business hours and voice mail after hours. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Philippines, Thailand, Vietnam | Singapore national number +65-31587647 |
National call rates from fixed line / national mobile rates apply |
English 24/7. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. |
China, Indonesia, Malaysia, Singapore, Taiwan | Singapore national number +65-31587649 |
National call rates from fixed line / national mobile rates apply |
English 24/7. Mandarin, Cantonese and Bahasa Malay available during Malaysian business hours and voice mail after hours. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Serbia | Tollfree – 0800-190-316 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Serbian voice mail 24/7. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Poland | Tollfree – 0-0-800-141-0197 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Polish voice mail 24/7. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Netherlands | Tollfree – 0-800-022-3787 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Dutch during European business hours and voice mail after hours. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Mexico | Tollfree – 01-800-099-0658 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Spanish during Mexico business hours and voice mail after hours. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference |
Italy | Tollfree – 800-877533 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Italian voice mail 24/7 Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Israel | Tollfree – 1-809-15668 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Hebrew voice mail 24/7. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference |
Ireland | Tollfree – 1-800-948-604 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7 Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. |
Germany | Tollfree – 0800-183-8416 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. German during European business hours and voice mail after hours. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference |
France |
Tollfree – 0805-080450 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. French during European business hours and voice mail after hours. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Czech Republic | Tollfree – 800-701-205 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Czech voice mail 24/7. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Belgium | Tollfree - 0800-265-09 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Dutch and French during European business hours and voice mail afterhours. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number.
|
Lebanon and Saudi Arabia |
Bahrain national number |
National call rates from fixed line / national mobile rates apply |
English 24/7. Arabic voice mail 24/7. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Austria | Tollfree – 0800-802131 | Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. German during European business hours and voice mail after hours. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Australia | Tollfree – 1 800 090 296 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. |
Russia | Tollfree – 88007072954 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Russian voice mail 24/7. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Brazil | Tollfree – 0800 892 1489 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Portuguese during Brazilean business hours and voice mail after hours. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
India | Tollfree – 0008001008277 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Hindi during Indean business hours and voice mail after hours. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |
Turkey | Tollfree – 00800142052076 |
Tollfree from fixed line / Accessible from most mobile networks; mobile rates apply and vary depending on network and/or contract |
English 24/7. Turkish voice mail 24/7. Live Answering: A Deloitte Contact Centre Agent will provide you with your personal reference number at the end of the call. Voice Mail: If you have submitted a voice mail message, you can contact the Exyte Ethics Line by e-mail to request a reference number. Alternatively, you can call the Exyte Ethics Line and select the option to speak to an operator in English, who would provide you with the reference number. If you left your contact details when submitting your report to the voice mailbox, a Deloitte Report Analyst will contact you to provide the Reference Number. |